Returns

Returns and refunds

If something is wrong with your order, contact us first so we can confirm the best fix. Your rights under New Zealand consumer law always apply.

Before returning wipers

1. Contact us.Email info@ogwipers.com with your order number and vehicle details.
2. Explain the issue.Tell us whether the problem is delivery, damage, wrong fitment, or a change of mind.
3. Wait for return instructions.We will confirm the next step and whether photos or extra fitment details are needed.

Fitment issues

If the product does not appear to fit, please contact us before forcing installation. A photo of the current wiper arm or rear blade often helps us identify adapter or body-style differences quickly.

Consumer guarantees

Nothing on this page limits your rights under the New Zealand Consumer Guarantees Act, Fair Trading Act, or other applicable laws.